FAQ - Face

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Popular questions

How do I use the Honey Bronze™ Face Gel?

To use the Honey Bronze™ Face Gel, add a touch to your base product, mix and apply with our foundation brush. For more information on how to use our bronzing range and get the perfect glow, check out our bronzing page.

What causes my skin to have sleep marks?

Heads are very heavy! While awake, we support and move our heads. Whilst asleep, we become immobile and any irregularity in the surface we recline on may become “imprinted” temporarily onto the skin. Sleeping face up can reduce this, as does sleeping on pillows that do not wrinkle or fold. Have you tried our new Drops of Youth™ Bouncy Sleeping Mask? It's designed to be left on overnight to sink in while you sleep, leaving skin feeling bouncier and replenished.

Can I request a free sample before buying one of your expert facial masks?

Yes! Pop into one of our stores for a mask experience or a free sample

What skin type is the Tea Tree range suited to?

The Tea Tree rangeis perfect for skin prone to blemishes and an oily complexion. Try theTea Tree Oilwith anti-bacterial properties and check out our article explaining thebenefits of tea tree.

What products should I use for my skin type?

We have a skincare range for all skin types. If you're not sure what skincare range is right for you, check out some of our skincare ranges including: Sensitive skincare? Normal skin? Combination skin? Alternatively, send us a message on chat and we'll be able to help select the right skincare range for your skin type or pop into your local store where one of our consultants will be able to help

What is an essence lotion?

An essence lotion is the first step after cleansing, working to nourish and prepare the skin for the next steps of your skincare routine. The lightweight, formula instantly feels non-greasy and comfortable on the skin, whilst providing moisturisation. To apply, pour a few drops into your hands or onto a cotton pad, applying to your face in the morning and evening after cleansing, avoiding the eye area. We have a number of essence lotions, find the right one for you: Drops of Light™, Drops of Youth™, Oils of Life™ and Vitamin E.

Do you sell sun cream or after sun?

Unfortunately we don’t sell sun cream or after sun. However we do sell a great range of products with SPF offering UVA and UBV protection.

What is the difference between Vitamin E Overnight Serum-In-Oil and Nutriganics™ Drops of Youth?

These are two great products! The key differences are that Vitamin E Serum-In-Oilis ideal for all skin types and particularly for dryer skin.Drops of Youthis also for all skin types, but specifically good for those showing first signs of ageing. You can use both - as Vitamin E Serum-In-Oil is a product that works overnight, whereas the Nutriganics™ Drops Of Youth can be used in your morning regime.

Who are the Oils of Life™ products suitable for?

You can use our Oils of Life™ range at any age and on any skin type (even oily skin). However, as these products are designed to revitalize and revive radiance they are particularly good to use if you’re in your 30’s, 40’s and 50’s. Try our hero product the Intensely Revitalising Facial Oil

What are the benefits of the Vitamin C™ product range?

Vitamin C™ products provide a quick on-the-go natural radiance boost to fatigued skin